Your data, in plain language.

Aumet, Inc. (Aumet) provides a healthcare technology platform, applications and services, including the Aumet intelligence layer and Cortex. This policy explains how we handle personal information when you use them or this website.

Information you give us, and information collected automatically when you use the services.

• •Account information: name, email address, phone number, professional credentials and organization details
• •Financial information: billing details, payment card information and transaction history
• •Communications: records of your interactions with our support and sales teams
• •Usage data: access times, pages viewed and features used
• •Device information: IP address, browser type, operating system and device identifiers

Content your organization uploads, including any protected health information, is handled under your organization’s agreement with Aumet and the health-data laws that apply, including HIPAA where relevant.

We use personal information to run and improve the services.

• •To provide, maintain and improve the platform
• •To process transactions and send confirmations and invoices
• •To send technical notices, security alerts and support messages
• •To answer your comments, questions and requests
• •To monitor and analyze usage trends
• •To detect and prevent fraud and illegal activity
• •To meet legal and regulatory obligations, including HIPAA and GDPR

We share personal information only in these cases.

• •Service providers that work for us, such as cloud hosting and payment processing
• •When the law, a regulation or a legal process requires it
• •In a merger, asset sale, financing or acquisition
• •With your consent or at your direction

Your information may be stored and processed outside your country. If you are outside the United States, it is transferred to and processed in the United States. We use safeguards such as Standard Contractual Clauses for these transfers.

We keep personal information while we have an ongoing legitimate business need, such as providing a service you asked for or meeting legal, tax or accounting requirements. After that we delete or anonymize it. Where that is not yet possible, for example in backups, we store it securely and isolate it until it can be deleted.

We protect data with these measures.

• •AES-256 encryption at rest and TLS 1.3 encryption in transit
• •Role-based access control and multi-factor authentication on internal systems
• •Regular third-party penetration tests and security audits
• •Continuous monitoring and automated threat detection

Depending on where you are, you can ask us to:

• •Give you a copy of your personal information
• •Correct information that is wrong or incomplete
• •Delete your information, in certain conditions
• •Restrict how we process it, in certain conditions
• •Transfer it to you or another organization, in certain conditions

We use cookies and similar technologies to understand how the services are used. You can refuse cookies in your browser settings, but some features may not work without them.

This website sets no cookies of its own. When you book a demo, we receive your work email, the page you sent it from and your approximate city and country, and use them only to reply to you.